Contact Us

We’d love to hear from you.

If you have a question about our teas, an order, or would like to explore collaborations or corporate gifting, feel free to reach out. We’re a small team, but we read every message.

General Enquiries

Email: hello@chachachan.com

We aim to respond within 1–2 working days.

Orders & Support

For questions related to:

1. Orders or delivery
2. Returns or refunds
3. Product information
4. Please include your order number (if applicable) so we can assist you more quickly.

Corporate Gifting & Bulk Orders

We offer curated tea gifting for corporate and special occasions.

If you’re looking to place a bulk order or explore custom options, email us with:

1. Estimated quantity
2. Timeline
3. Any specific requirements
4. We’ll get back to you with what’s possible.